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Aladdin Slots Privacy Policy

At Aladdin Slots, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you use our services at https://www.aladdinslots.com/. We operate under Jumpman Gaming Limited, and we are licensed by the UK Gambling Commission (account no. 39175) for UK customers and the Alderney Gambling Control Commission for non-UK customers. By using our platform, you agree to the practices described in this document. Please read it carefully before registering or using any of our services.

1. Who We Are

Here at AladdinSlots, we are the data controller responsible for your personal information. Our registered address is La Corvee House, La Corvee, Alderney, GY9 3TQ. If you have any questions or concerns about how we handle your data, you can reach our support team via email or through the contact form available on our website. We take our obligations under applicable data protection legislation seriously, and we ensure that your personal information is handled with the utmost care at all times.

2. Information We Collect

When you register and use our Aladdin Slots online casino, we may collect the following categories of personal data:

  • Identity Data: Your full name, date of birth, username, and copies of identification documents required for verification.
  • Contact Data: Your email address, phone number, and home address.
  • Financial Data: Payment method details, transaction history, deposit and withdrawal records. We support Visa Debit, Mastercard Debit, Maestro, PayPal, Neteller, Skrill, Paysafe Card, and Pay by Mobile.
  • Technical Data: IP address, browser type, device information, and cookies-related data collected during your visits.
  • Gaming Activity Data: Your session history, game preferences, bonus usage, wagering activity, and interactions with features such as the Daily Wheel, Mega Reel, and Genie Lamp promotional games.
  • Communications Data: Records of your correspondence with our customer support team via live chat or email.

3. How We Use Your Information

At Aladdin Slots, we use the personal data we collect for the following purposes:

  • To create and manage your account, including the Aladdin Slots login process and identity verification.
  • To process your deposits and withdrawals in GBP, our sole supported currency.
  • To fulfil our legal obligations under UK Gambling Commission regulations, including anti-money laundering checks and responsible gambling requirements.
  • To communicate with you about your account, bonuses such as the Aladdin Slots no deposit free spins on Diamond Strike, and important service updates.
  • To improve the quality of our AladdinSlots platform, personalise your experience, and optimise game recommendations.
  • To detect and prevent fraud, cheating, or other unlawful activity on our platform.
  • To comply with GAMSTOP self-exclusion integration and responsible gambling obligations applicable to UK players.

4. Legal Basis for Processing

We at AladdinSlots process your personal data on the following legal grounds:

  • Contract performance: Processing is necessary to fulfil our obligations under the terms and conditions you agree to when registering.
  • Legal obligation: We are required to process certain data to comply with our licensing conditions from the UK Gambling Commission and the Alderney Gambling Control Commission.
  • Legitimate interests: We process data where it is necessary for our legitimate business interests, such as fraud prevention and platform security.
  • Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time by contacting us.

5. Sharing Your Personal Data

Our Aladdin Slots casino does not sell your personal data to third parties. However, we may share your information with:

  • Our parent company, Jumpman Gaming Limited, and group entities for operational purposes.
  • Payment processors and financial institutions to facilitate your deposits and withdrawals.
  • Game providers such as Pragmatic Play, Blueprint Gaming, NetEnt, Eyecon, and Evolution, who power the slots, live casino, and bingo titles available on our platform.
  • Regulatory bodies including the UK Gambling Commission, when required by law.
  • Alternative Dispute Resolution (ADR) providers — eCOGRA for UK customers and AGCC for non-UK customers — in the event of complaints.
  • Identity verification and fraud prevention services as required under our licensing obligations.

6. Cookies and Tracking Technologies

At Aladdin Slots, we use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, maintain your session during the Aladdin Slots login process, and analyse how our platform is used. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal data for as long as your account is active and for a minimum period thereafter as required by law and our licensing obligations. Specifically, we are typically required to retain financial and gaming records for at least five years following the closure of your account. At AladdinSlots, we review our data retention practices regularly to ensure we do not hold your information longer than necessary.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by our Aladdin Slots casino:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct any inaccurate or incomplete data.
  • Right to erasure: In certain circumstances, you can request that we delete your personal data.
  • Right to restriction: You can ask us to limit how we use your data in certain situations.
  • Right to data portability: You can request that we transfer your data to another service provider where technically feasible.
  • Right to object: You can object to our processing of your data where we rely on legitimate interests as our legal basis.

To exercise any of these rights, please contact us through our website's contact form or via email. We will respond to all verified requests within the timeframes required by applicable law.

9. Data Security

We at AladdinSlots implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your browser and our servers is encrypted using industry-standard SSL technology. We restrict access to your personal data to authorised employees and service providers who have a legitimate need to process it. Despite these safeguards, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Our Aladdin Slots platform primarily serves UK customers under UKGC licensing, with additional services for non-UK players via the Alderney licence. If your data is transferred outside the UK or European Economic Area, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by relevant authorities, to protect your information in accordance with applicable data protection laws.

11. Responsible Gambling and Data

As part of our commitment to safer gambling, we at Aladdin Slots collect and process data related to your gaming behaviour to identify potential signs of problem gambling. This includes monitoring deposit patterns, session duration, and wagering frequency. We are integrated with GAMSTOP, the UK's national self-exclusion scheme, and we may share limited data with this scheme to support players who have chosen to self-exclude. You can contact our responsible gambling team at keepitfun@jumpmangaming.com to discuss deposit limits or self-exclusion options.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or through a prominent notice on our AladdinSlots website. We encourage you to review this page periodically to stay informed about how we protect your personal data. Continued use of our services following any updates constitutes your acceptance of the revised policy.

13. Contact and Complaints

If you have any questions about this Privacy Policy or wish to raise a complaint about how we have handled your personal data, please contact us at complaints@jumpmangaming.com. At Aladdin Slots, we take all privacy concerns seriously and will investigate your complaint promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or the relevant supervisory authority in your jurisdiction.

Content updated: July 12, 2026